Platform Rules Account Policy Philippines

Cashman Terms and Conditions – What You Need to Know Before Playing

These terms govern your use of the Cashman platform. By registering an account or using any part of the site, you agree to the rules set out below. Please read them carefully before you start.

1. Eligibility and Account Registration

To register and use Cashman, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide — including your name, date of birth, and contact details — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected]. Cashman reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with applicable regulations.

2. Deposits, Withdrawals, and Balances

All transactions on Cashman are conducted in Philippine pesos (PHP). Deposits may be made via GCash, Maya, or supported online bank transfer channels as listed on the Deposit page. You may only deposit funds from payment accounts that are registered in your own name; third-party deposits are not permitted. Cashman does not charge a fee for standard deposits, though your payment provider may apply their own charges. Withdrawal requests are processed subject to identity verification and compliance checks, and processing times may vary depending on the payment method selected. Cashman reserves the right to delay or withhold a withdrawal if there is reasonable suspicion of fraudulent activity or a breach of these terms. Any balance remaining in a dormant account may be subject to an inactivity fee after a period of twelve consecutive months without login activity, as permitted under applicable law.

3. Platform Use and Acceptable Conduct

Cashman is provided for personal entertainment purposes only and may not be used for any commercial, fraudulent, or unlawful activity. You agree not to use automated tools, bots, scripts, or any software that interferes with the normal operation of the platform, including the sports betting and slot game sections. Any attempt to manipulate game outcomes, exploit technical errors, or collude with other players is strictly prohibited and will result in immediate account suspension. You must not use the platform in a way that disrupts other users or places an unreasonable load on our servers and infrastructure. Cashman reserves the right to void bets or game results that were placed or completed under circumstances involving technical faults, data errors, or clear pricing mistakes. All decisions made by Cashman regarding disputed outcomes are final, subject to the complaints process described in Section 6 below. Continued use of the platform constitutes your ongoing acceptance of these conduct standards.

4. Sports Betting and Slot Game Rules

All bets placed on the Sports section are subject to the specific rules applicable to each sport and market type, which are displayed alongside the relevant odds at the time of placing a bet. Bets are confirmed only once you receive an on-screen confirmation; bets that are not confirmed due to connectivity issues or session timeouts are not considered valid. Cashman reserves the right to suspend or close any betting market at any time, including after a bet has been placed but before the event has concluded, where there is evidence of irregular activity or a data feed error. For slot games available in the Slot Game section, all outcomes are determined by a certified random number generator and are independent of previous results. Minimum and maximum bet limits apply to all games and are displayed within each game interface before play begins. Winnings are credited to your account balance in Philippine pesos promptly after a result is confirmed. Any malfunction of a game or betting system voids all affected plays and stakes are returned to the player's account.

5. Responsible Gaming Obligations

Cashman is committed to promoting safe and responsible gaming for all Filipino players. You acknowledge that gambling carries financial risk and that you are solely responsible for the decisions you make while using the platform. We strongly encourage all players to set personal deposit and session limits that reflect their entertainment budget, and to take regular breaks from play. If you believe your gambling activity is becoming harmful, you can request a self-exclusion or cooling-off period by contacting us at [email protected]. Cashman will honour all self-exclusion requests promptly and will not send promotional communications to self-excluded players during the exclusion period. Full details of the tools and resources available to help you stay in control are provided on the Responsible Gaming page. Players who are self-excluded or who have set account limits must not attempt to circumvent those restrictions by creating additional accounts.

6. Complaints and Dispute Resolution

If you have a complaint about any aspect of the Cashman platform, you should contact our support team in the first instance by emailing [email protected] with a clear description of the issue and any relevant account or transaction details. We aim to acknowledge all complaints within 24 hours and to provide a full response within five business days. If you are not satisfied with the outcome of our internal review, you may escalate the matter through the appropriate regulatory channel applicable to your jurisdiction in the Philippines. Cashman will cooperate fully with any regulatory investigation and will provide all relevant records upon request. Disputes relating to specific bet outcomes must be raised within seven days of the event result being confirmed; disputes submitted after this period may not be considered. All communications relating to complaints will be conducted in English and kept confidential in accordance with our Privacy Policy. We are committed to resolving all disputes fairly and transparently.

7. Changes to These Terms

Cashman reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will notify registered players by posting a notice on the platform and updating the effective date shown at the top of this page. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact us to close your account. We recommend that you review this page periodically to stay informed of any updates. Previous versions of these terms are not retained for public access, but may be provided upon request for dispute resolution purposes. All changes take effect immediately upon posting unless a later effective date is specified.

Questions About These Terms? We Are Here to Help.

If anything in these terms is unclear, visit the FAQ for quick answers or reach out to our support team directly. You can also explore the platform and get started with a free account today.